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Privacy Policy

Following the principles of legality, loyalty, and transparency, the following Privacy Policy is available to all users.

Who is the data Controller?

TAX IDB85183135
CORPORATE ADDRESSC/ Segundo Mata 6, 28224 Pozuelo de Alarcón, (Madrid)

What data can we collect?

You can register on our website to use different services: request a demo, contact us to ask for additional information, access the virtual campus, request technical access and/or download free content.

As part of the registration process and when completing forms, we may collect and process the following personal data:



Name and surname




Phone number


Professional data


Email address






Consent to receiving advertisements and the possibility to revoke it

Additionally, we may collect data through cookies. You can consult additional and detailed information about the treatment of your data in the Cookies policy, located in our footer.

For what purpose do we process your personal data?

In Gamelearn SL, depending on the type of interested party in question, we treat the information you provide us with the following purposes:

POTENTIAL CLIENTSManage potential game-based training, send requested information and/or resolve queries, provide service and/or product offerings of interest.
CLIENTSManage game-based employee training, create custom training video games, provide product offerings that may be of interest.
VIDEO GAMES STUDENTSManagement of students’ identifying and professional data for access and participation in training video games. 
SUPPLIERSManage the commercial and/or professional relationship.
CANDIDATESManage the personnel selection process.
EMPLOYEESManage the obligations derived from the employment relationship (human resources, schedule and access control, registrations and cancellations, vacations, preparation of payroll and contracts, staff training, union dues, prevention of occupational hazards, as well as satisfying social security quotas)
WEB USERSManage the analysis of your browsing data

Under what authority is the data being processed?

The legal basis for the processing of your personal data, depending on the type of interested party in question, may be:

POTENTIAL CLIENTSArt. 6.1.b RGPD: implementation, at the request of the interested party, of pre-contractual measures (estimates, order forms, service offers…).
Art. 6.1.f RGPD: Legitimate interest (send requested information, answer questions…).
Art. 6.1.a RGPD: consent of the interested party (provide service and/or product offerings).
CLIENTSArt. 6.1.b RGPD: performance of a contract to which the interested party is party. (Manage game-based employee training, create customized training video games)
VIDEO GAMES STUDENTSArt. 6.1.b RGPD: performance of a contract to which the interested party is party. (Management of identification and professional data of students for access and participation in educational video games.)
SUPPLIERSArt. 6.1.b RGPD: performance of a contract to which the interested party is party. (Manage the commercial and/or professional relationship)
CANDIDATESArt. 6.1.a RGPD: consent of the interested party. (selection processes)
EMPLOYEEScArt. 6.1.b RGPD: performance of a contract to which the interested party is party (preparation of payroll and contracts, training).
Art. 6.1. c GDPR: Existence of a legal obligation applicable to the data Controller (control of schedule, registrations and cancellations, prevention of occupational hazards)
WEB USERSArt. 6.1.a RGPD: consent of the interested party.

 The data that we request is appropriate, relevant, and strictly necessary and in no case are you obliged to provide it to us. However, not doing so may affect the service or the ability to provide it. 

For how long will we keep your personal data?

Your data will be kept for the minimum time necessary to correctly provide the service offered. In general, registered users’ data will be stored until the end of the service with the client, and GAMELEARN may keep a copy, with the data duly blocked, to meet the responsibilities that may arise from it and from any other legal requirement.

To which recipients will your data be transmitted? 

Gamelearn S.L. will not transmit your data to any third party, unless expressly informed of it. 

Additionally, we inform you that certain data, by virtue of current regulations or the contractual relationship that you maintain with Gamelearn S.L., may be communicated to:

  • Banks and financial entities for the charging of contracted services and/or purchased products.
  • Public administrations with competence in Gamelearn S.L.’s activity sectors, when established by current regulations.

What are your rights when providing us with your data?

The data protection rights that the interested parties may exercise, when appropriate, are:

  • The right to request access to personal data that’s related to the interested party.
  • The right to alter or delete data.
  • The right of opposition.
  • The right to request to limit the data processed.
  • The right to data portability.
  • The right not to be subject to decisions based solely on automated data processing.

The holders of the personal data obtained may exercise their rights related to the protection of personal data by sending a written communication to the registered office of Gamelearn S.L., or to the email address provided for this purpose:

Templates, forms, and more information on your rights is available on the website of the national control authority, Spanish Agency for Data Protection, hereinafter, AEPD,  

Can I withdraw consent?

You have the possibility and the right to withdraw consent for any specific purpose granted in due course, without affecting the legality of the processing based on the consent prior to its withdrawal.

Where can I file a claim if I see my data is being processed incorrectly?

If any interested party recognizes that their data is not being processed correctly by Gamelearn S.L., or that the requests to exercise their rights have not been satisfactorily addressed, they can file a claim with the data protection authority that corresponds, this being the AEPD indicated in the national territory:

Security and updating your personal data

In order to ensure the protection and security of your personal data, we inform you that all the necessary technical and organizational measures have been taken to this end. All this to avoid its alteration, loss, and/or unauthorized processing or access, as required by regulations, although absolute security does not exist. 

It is important that, in order for us to keep your personal data up to date, you inform us of any changes in it. 


Gamelearn S.L. informs you that your data will be processed with the utmost professionalism and confidentiality by all personnel involved at every step. We will not transfer or send your data to any third party, except in legally established cases or if the interested party has expressly authorized us to do so.